Privacy policy DE-office


How does DE-office process your personal data?


DE-office bv is the data controller responsible for processing your personal data. Careful handling of your personal data is a top priority for us.


This means, among other things, that we treat personal data confidentially, that we have security measures in place to protect personal data against loss, unauthorised access or theft and that we will delete data if we no longer need it for our work.


If you use our services, your personal data may be processed.


This happens, for example, when you contact us by e-mail or phone. In this case, we will process, among other things, your phone number, e-mail address or your name.


In addition, we may process your data that you share with us online. Think, for example, of requesting or downloading information, filling in a contact form, and your data (such as place of residence) derived from social media. This allows us to offer you targeted and relevant information or to see who is interested in DE-office in a particular region.


Our Privacy policy applies to our company, our website and our postings on social media.


Our Privacy policy applies to the use of personal data by DE-office bv whether they are customers, suppliers, staff or visitors to our website. This Privacy policy is an integral part of our website.


We use your personal data to provide you with the best possible service.


We process your data in our legitimate interest in the context of our business purpose.


We use your personal data because it is necessary for processing your request for information or for purchasing our products and/or services.


We may also use your data to optimize our services. Sometimes we also retain data because of (legal) financial and fiscal obligations.


We process only personal data that are necessary for processing requests or that contribute to the realisation of a qualitative cooperation.


In concrete terms, we process your personal data, among other things, to:

  • process and manage your requests.
  • keep you informed about new developments and to make an appointment for additional information about this.
  • inform you about new trends.
  • manage our financial records and so that we can comply with financial and fiscal (legal) obligations.
  • test and improve the quality of our services.
  • conduct market surveys so that we can tailor our services more closely to the needs of our relations.
  • handle any disputes.
  • be able to exercise (or have exercised) internal and external control over our services.

DE-office bv processes personal data to send mailings or to contact you with information about products and services that we think might interest you.


Contacts to our customers are done in our legitimate interest. Like you, we have every interest in keeping our customers informed of our activities and our new services.


We do not use your data for purposes other than those mentioned above.


DE-office bv does not sell your personal data to third parties under any circumstances.


We use supplier IT systems in certain cases, where the supplier may also have access to the system on which your personal data are processed.


In all cases, we ensure that these third parties comply with adequate privacy and security safeguards, including by securing access to our systems through double encryption.


We do not store your personal data longer than necessary.


Our aim is to destroy personal data of relations as soon as we no longer need it.


Some data is kept because it is required by a financial and/or fiscal obligation. In that case, your data will be kept for a minimum of seven years. After this period, we will ensure that your personal data is deleted carefully.


You have several rights when it comes to your personal data:

  1. you have the right to access, correct or delete your personal data.
  2. you have the right to restrict the use of your personal data.
  3. you can object to the processing of your data as mentioned above.


This means you can oppose the use of your data for commercial purposes by DE-office bv. For example, the use of your data for our campaigns or other use of your data due to special personal circumstances on your end.


You always have the option to complain about the use of personal data by DE-office nv in a general sense, both to DE-office bv and the "Gegevensbeschermingsautoriteit".


If you make a request, we will first assess whether we can process your request. We cannot process the request if we cannot establish your identity or if you made a similar request recently (less than six months ago).


Once we have begun processing the request, there are a number of situations in which we must refuse the request.

For example, we will have to refuse a request if the protection of the rights of third parties is more important.

This may occur in cases where your request for access also contains the personal data of other persons. If we reject the request, we will provide the reasons why we cannot fulfil the request in writing.


You may disagree with our decision on a request for access, correction, deletion or objection. In that case you also have the right to complain to the "Gegevensbeschermingsautoriteit".


If you have made a request or purchase, your address, e-mail address or telephone number may be used by us so that we can inform you of new developments.

This can be done by mail, e-mail or phone.


In every e-mail or after every phone call, we have included an option to unsubscribe from this form of communication. You can also send an e-mail to info@de-office.be to unsubscribe.


Our website may contain links to third party websites.


We would advise you to read the Privacy policy of the website you visit through our website. We cannot take responsibility for how third party websites handle your personal data.


Changes to our Privacy policy


We reserve the right to make changes to this Privacy policy. So please check our Privacy policy regularly for any changes.


Questions


If you have any questions or comments about our Privacy policy or the way DE-office bv handles your personal data, please contact:

DE-office bv
attn. Patrick DELESPAUL
Sijsjesstraat 12
B-2400 MOL

Of course, you can also send your questions by e-mail:info@de-office.be